There's one for everyone
The entire experience started out with a quick response from Greg in Internet Sales. I was interested in a 2017 Tiguan and after just a few emails, we had a tentative deal on the table. They pulled the vehicle for me to test drive the following morning and when I showed up, there it was, almost on-display in the front. The car matched the internet description and photos to a T. No misrepresentation. I was met by Greg, (thanks for the keychain!) who was quick to introduce me to the vehicle and we were off! The test drive went very well, Greg was thorough and able to answer my questions in a knowledgeable way. I decided to move forward with the purchase but there was a change in financing. This is where Roy, I believe the Sales Manager, stepped in and explained EVERY part of the deal, from each fee to how the deal was structured. My trade-in had a clear, fair-market value, and he was able to provide me with a few new financing options. He was very patient with me and my questions and left me with an informed decision to make. I accepted the financing option that fit me best, (thanks for the deal Roy!) and then the behind the scenes portion got rolling. This was fairly quick, as I was the first customer of what was sure to be a very busy Friday since two more were waiting to sign as well. Chris in financing was friendly, quick and efficient. When I received delivery, the detailers had done a very nice job inside and out. Greg was able to sit with me in the car and go through some of the features, as well as pairing my phone and activating my free trial of "Car-Net." I have had the car for a week now, and absolutely LOVE IT!!!! The “Car-Net” folks are very friendly and the features in the vehicle are endless. Overall, I would have to say that the good majority of my experience went very smoothly and when the financing curveball came, Roy wasn’t the usual “smooth talker” that other dealers have sent in the past to confuse the customer and steer them in a direction that is best for the dealership. Not like that at all. Roy was very good at presenting the financing options and then explaining each one in detail. I must admit, I did ask for his opinion, but he was not pushy. I highly recommend purchasing a vehicle online here, as they will hold the vehicle and if I happen to not like it, (IMPOSSIBLE!) I was not locked into any type of binding agreement. Go online and strike a deal with Greg, head for the test drive, and actually have a positive experience at a dealership for a change! I am very happy with the experience in general and of course my gorgeous new car. Thanks for all the hard work guys!!
Volkswagen Dealer In Vancouver, WA
If you are entering the world of car shopping in Vancouver WA, and looking for a reliable and trustworthy place to get your next vehicle, then look no further. Here at Dick Hannah Volkswagen we are serious about providing you with great customer service and helping you to find the vehicle you need. Looking for the perfect car that fits into your lifestyle and your budget can be exhausting. At Dick Hannah Volkswagen near Portland OR, we want to give you a great car shopping experience.
Our confidence in a great customer service experience comes from our dedication to integrity and ethical behaviour in the selling and service process. Whether you come to us looking for a new or used vehicle, or simply to get service on your current car, we want to make sure that you have the best experience possible. Our proud history of serving our customers in Vancouver WA, fuels our future success and helps us to make your car-related business as simple and worry free as possible.Find my Match About Us
Service Specials in Vancouver WA
Dick Hannah Volkswagen is home to some of the best service specials in the Vancouver WA area. If you're looking to save some serious money at your next service appointment click the button below to view all of our coupons. Just print out the one you need & bring it in when you come see us at Dick Hannah Volkswagen!View Coupons