I drove into service without an appointment, on my white dirty car and was greeted by Vlad. I'm truly grateful to him, for taking such good care of me. Right there, on the spot he fixed a few details that were bugging me. Then helped me order a few small parts for my car. I know it can be hard to deal with picky customers and sometimes your frustration can slip. Not with Vlad, he greeted me with a big smile and was just as friendly till the end.
Yuiry is awesome. This was our second time purchasing a vehicle with him at VW. He's very easy to work with, insightful, and efficient.
My sales guy was Zane and he was very kind and made the experience as easy as spending 4 hours in a dealership alone could be. Thanks Zane you made what could have been an unbearable wait, better.I will say though the dealership should have found a way to make sure the sales process it's self doesn't take more than an hour. Please!!!!!
Pleasant place to trade in my Tiguan and purchase a certified used VW Atlas.Be aware that if the Atlas is not set up from The VW Factory with a receiver hitch you will need to go somewhere besides a VW dealer to have a Class 4 Hitch with the necessary electric brake sensor to tow a travel trailer.
We purchased a 2021 Atlas last week. This was our 2nd purchase in 2020 for DHVW. We worked with Zane. He's a straight-forward no pressure guy, which as great. There was a hiccup in the process but they made it right. We would buy there again. Ask for Zane when you go in.
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